Electric Tobacconist – WILL THERE BE Still Time To CHANGE And Re-Proceed With The Order?
The Electric Tobacconist is among the leading UK online electronic cigarette stores selling a few of the top brands of vaporisers and e-cig products available. They’re located in the center of Cornwall in the South East of England. There are numerous other leading brands of electric cigarettes available including the Champ, Marl and Vapesti brands. The Electric Tobacconist strives to supply the most effective in vaporisers and electric cigarettes, in stock and prepared to sell. Their concentrate on quality over price makes them just about the most popular online vaporisers and e-cig shops in the UK. They’re constantly updating and improving upon their e-commerce facilities so that customers can easily choose the products that best suit their needs and budgets.
There are unfortunately delays due to capacity issues with regards to the Electric Tobacconist. However, this is something that they are actively working to resolve. In July, they received additional capacity and now they boast a 2.5kVA power supply. This should assist in improving the reliability of their services, although there are occasions that the problem does present itself. This however rarely happens, as the staff is definitely extremely friendly and helpful, answering any queries or concerns that customers could have quickly and without hassle. The staff does ensure that the customer is fully satisfied with the products that they are ordering, prior to the order is dispatched.
Throughout a recent visit, we were told that the Electric Tobacconist’s orders usually take between three and six weeks to podsmall.com arrive. This is largely dependent upon which country the vendor is situated in, as you can find delays due to international shipment times, along with the time taken for the vendor to send the products over. This then affects the speed at which they can process the orders, as well as the amount of stock that they have on hand. They are attempting to enhance their speed of service, so that they can deal with increased demand and reduce how much time it requires them to fill orders and dispatch them with their customers.
Whenever we visited Brightpearl, they had approximately fifty products on offer, which was significantly lower than some other online stores. It is also likely that they are experiencing higher demand than various other online stores, that could explain the difference in order volumes. However, despite this, these were still very prompt within their service, with one member of the team even greeting us as we entered the shop.
The staff provided excellent customer support, helping us to understand the many products they sold, including their relative merits. We were even offered the opportunity to buy a few what to test out, although we’re able to not sample them all. There is no customer service phone number, so we were left with the friendly and helpful staff of Brightpearl to cope with. Once we had bought a few items from them to try out, we were then in a position to contact them to learn how fast they would deliver the items to your home. They delivered quicker than most e- cigarette or vaporizer companies, but it seemed to depend on how fast we were ready to wait.
Because of the overwhelming number of orders that they are currently experiencing, they are now experiencing unprecedented degrees of traffic in their stores. In fact, they are still having issues with slow-moving delivery vans, which are causing significant delays in service. Because of this, they are only processing orders under emergency conditions. They are also implementing further automation in an effort to increase efficiency and save their staff time. In the mean time, they’re happy to welcome back regular customers that have recently ordered from them, provided that they are making an extra purchase or two through “extras.”
Customer support is the number one issue that we always want to see first when coping with an online vendor like this. We were very impressed with how promptly our request of a refund was handled. We were also happy to learn that we didn’t have to pay for another opinion or to contact some other clients regarding our concerns. Actually, the complete process was handled entirely in a timely fashion.
Overall, we were extremely impressed with this company’s customer service and would recommend to anyone who’s currently experiencing problems with their order fulfillment. Later on, we will always keep an eye on things such as the electric tobacconists that are experiencing severe delays because of an influx of orders. We will also continue to monitor the electric marketplaces so as to determine the quality vendors which are currently experiencing issues. In the end, it seems that many people are noticing that the quality of the merchandise in the electric marketplace has dramatically increased. Hopefully, this will continue to end up being true for the future. However, we will continue to monitor the situation as it evolves.